Introducing CA ARCserve Backup Agents and Options › Using Options › NDMP NAS Option › Troubleshooting › NAS Server Does Not Reinitialize

NAS Server Does Not Reinitialize

Valid on Windows

Symptom:

The NAS server does not reinitialize.

Solution:

You must manually reinitialize the NAS server.

To reinitialize the NAS server

1. Stop all of the sessions on the Network Appliance NAS server by connecting to the server using Telnet and entering the following command:

   ndmpd -killall
   

2. Restart the NDMP NAS Option universal agent service.
3. [Optional] Delete the device references under the following registry key:

   Computer Associates\CA ARCserve\Base\Tape Engine
   

4. If you are reconfiguring tape library units, run Device Configuration.
5. Restart the Tape Engine using the CA ARCserve Backup Server Admin.