Introducing CA ARCserve Backup Agents and Options › Using Agents › Agent for Informix › Troubleshooting › Problems and Solutions › A backup and restore job is submitted from the ON-Bar utility of Informix, but nothing happens

Previous Topic: During an Informix restore, CA ARCserve Backup prompts for media that no longer exists

Next Topic: A backup job is submitted, but the job has stopped running
A backup and restore job is submitted from the ON-Bar utility of Informix, but nothing happens

A backup and restore job is submitted from the ON-Bar utility of Informix, but nothing happens.

Reason:

The system's environment may not be set properly, or your agent configuration is not set properly.

Action:

Use the Informix Agent Batch Job Configuration utility to set the current CA ARCserve Backup configuration-like media name and user information. Verify that your local CA ARCserve Backup server is running (examine the Admin Job, Database, and Tape Engine).