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ARCserveCfg.exe - Known Issues

The following known issues exist with the ARCserveCfg.exe utility:

  1. The Event Viewer shows errors and warnings from CA ARCserve Backup. The events are logged after you have reconfigured Windows with the new server name, changed the Administrator credentials, and rebooted the server. During the reboot, the CA ARCserve Backup services start but fail to duplicate the old system account credentials. Errors are reported in the Event Viewer. Once you log in after rebooting, and ARCserveCfg.exe is invoked, the CA ARCserve Backup installation is fixed to use the new server name and administrator credentials. However, the Event Viewer entries remain.
  2. You may not be able to set the CA ARCserve Backup system account to an empty password. The reason it could fail is that the Administrative Tools, Local Security Policy, Security Options have restrictions. You can change the policy per your requirements.
  3. CA ARCserve Backup is configured and supported only for users who belong to the Windows Administrators or Backup Operators group.

    Important! You must have these privileges to invoke the Server Reconfiguration utility.

  4. After you run this utility, your configuration for the CA ARCserve Backup database protection job is reset to the default configuration.

    Example:

    If a device is specified and a custom schedule is configured, after you run ARCserveCfg.exe, you will have to reconfigure the settings manually for the CA ARCserve Backup database protection job.

More information:

ARCserveCfg.exe - Troubleshooting

ARCserveCfg - Return Codes