Introducing CA ARCserve Backup Agents and Options › Using Agents › Agent for Microsoft Exchange Server › Troubleshooting › Exchange Server Errors › CA ARCserve Backup Creates Duplicate Messages When Restoring Data

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CA ARCserve Backup Creates Duplicate Messages When Restoring Data

Valid on all Exchange Server systems.

Symptom:

CA ARCserve Backup duplicates messages when you restore a document to the same location using the Overwrite conflict resolution option.

Solution:

This is expected behavior. When you restore a message, a new message ID is created and assigned to the message. Consequently, if you restore data from on backup multiple times, you will see duplicated messages.