Error AE350104

ERROR: The Offline Database Object backup return[<Error Return Code>]

Module:

Agent for MySQL

Reason:

This message indicates that an error has occurred for any of the following reasons:

• MySQL backup failure
• insufficient disk space
• network problem

Action:

For more information, check the following logs:

• Mqagentd.log
• ARCserve.log

  Note: The ARCserve.log is not generated automatically. To create the ARCserve.log, you need to run the following script: “ca_log –view Activity.log > ARCserve.log” to dump the contents of the Activity.log into this newly-created ARCserve.log file.

For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact CA Support at http://ca.com/support.