Error AE9613

MAPI log on failed. Make sure the specified user has enough privileges as outlined in the documentation and the Exchange service are up and running.

Module:

Agent for Microsoft Exchange Server

Reason:

This message occurs when MAPI fails to log on.

Action:

To address this error message, perform the following:

• Verify that you can connect to the Exchange Server using a Microsoft Outlook client.
• Verify that the account entered meets the backup agent security requirements outlined in the CA ARCserve Backup Agent for Microsoft Exchange Server Guide.
• Specify a domain qualifier for the user name using this format:

  Domain\User name
  

• Ensure that the Exchange Server is functioning properly.