Error AE0286

The Client Agent machine failed to obtain exclusive access to the physical device file. (Client Agent Machine=[machine], Device=[device]), (EC=[error code], string)

Module:

Agent

Reason:

CA ARCserve Backup failed to obtain exclusive access to the physical disk/volume. Without exclusive access it cannot provide a consistent image of the backup/restore. It is possible that the physical device is in use by some user or system application.

Action:

Verify that there is no activity on the physical disk/volume for performing a raw backup/restore.

If the problem persists, contact CA Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.