Error E6321

Lost Connection to the Data Mover [Machine Name] (rc=[error code])

Module:

Tape Engine

Reason:

This error message indicates that CA ARCserve Backup lost the connection to the Data Mover server unexpectedly. The connection may have been lost if the Data Mover server is no longer running or if the connections have been deleted from the Data Mover.

Action:

To address this error message, perform the following steps:

1. Shut down the CA ARCserve Backup Tape Engine.

2. Clean up any hanging connections on the Data Mover.

3. Restart the Tape Engine.