Error E3982

Unable to retrieve the configuration of ARCserve Database.

Module:

Task

Reason:

For a database protection job, if CA ARCserve Backup could not retrieve the configuration of the CA ARCserve Backup database, this error will be reported.

Action:

Check the related error log reported by the CA ARCserve Backup database to confirm the root reason for this message.

If the problem persists, contact CA Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.