Module:
Task
Reason:
For a database protection job, if CA ARCserve Backup could not retrieve the configuration of the CA ARCserve Backup database, this error will be reported.
Action:
Check the related error log reported by the CA ARCserve Backup database to confirm the root reason for this message.
If the problem persists, contact CA Support at http://ca.com/support for online technical assistance and a complete list of locations, primary service hours, and telephone numbers.
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