Error E1530

Unable to find remote file system device access information.(Machine=<Machine Name>, Media=<Media Name>, ID=<Media ID>, serial=<Serial No>, EC=<Error Code>)

Module:

Job Engine

Reason:

While creating a data migration job, the Job Engine tries to find the remote File System Device’s access credentials from the Tape Engine. While doing so, the Tape Engine returned an error. This could happen for the following reasons:

• The remote machine which hosts the volume might not be accessible.
• An internal bug.

Action:

Please check if the volume on the Remote Machine is accessible.

Use the Diagnostic Wizard to gather information for the following logs, which are located in the CA ARCserve Backup installation path \ LOG directory:

• JobQueue.log
• CADBLog.log

For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact CA Support at http://ca.com/support.