在 UNIX 與 Linux 平台上有效。
徵狀:
CA ARCserve Backup 無法偵測到資料移動器伺服器,而且資料移動器伺服器都已向主要伺服器登錄。
解決方法:
若要疑難排解這個問題,請完成下列步驟:
<ARCSERVE_HOME>/log/tape.log
tape.log 檔應會顯示類似下列內容的資訊:
[09/24 13:07:34 11e0 2 ] -----------START LOGGING--------- [09/24 13:07:34 11e0 2 ] Loading Server and Device List [09/24 13:07:34 11e0 2 ] Successfully Get UUID on [UNIX-DM-01-SLES11-V1] [09/24 13:07:34 11e0 2 ] Successfully Get UUID on [UNIX-DM-02-RHEL5-P2] [09/24 13:07:34 11e0 2 ] Successfully Get UUID on [172.24.199.299] [09/24 13:07:34 11e0 2 ] Initializing Servers and Devices : Start [09/24 13:07:34 11e0 2 ] Connecting to Node UNIX-DM-01-SLES11-V1 on Port 6051
檢查下列事項:
Successfully Get UUID on [UNIX-DM-01-SLES11-V1]
Connecting to Node UNIX-DM-01-SLES11-V1 on Port 6051
<ARCSERVE_HOME>/log/umsdev.log
日誌檔應會包含類似下列內容的資訊:
25/11/2009 19:01:55.849 5340 DBG CNDMPConnection using Hostname=UNIX-DM-01-SLES11-V1, IPAddress=, PortNumber=6051 25/11/2009 19:01:55.943 5340 DBG CXDRStream::CXDRStream 25/11/2009 19:01:55.943 2384 DBG [0x00F35C20] Message receive thread started 25/11/2009 19:01:55.943 3696 DBG Dispatch Thread started
<Windows>/system32/drivers/etc/hosts
例如:
172.24.199.199 UNIX-DM-01-SLES11-V1
附註:如果伺服器無法使用 ping 或 nslookup 進行通訊,請確定您指定的是正確的主機名稱、IP 位址或兩者。
# ps -ef | grep NDMPServer
如果 NDMP 伺服器服務正在執行中,即會在指令行中出現下列結果:
root 13260 1 0 05:28 ? 00:00:00 NDMPServer root 13484 1 0 05:28 ? 00:00:00 NDMPServer
/opt/CA/ABcmagt/logs/caagentd.log
如果 NDMP 伺服器服務已啟動,則日誌檔中會出現下列資訊:
10/21 05:28:51(13259) - (_AGBRSpawnMediaEngine), major=14, minor=0 10/21 05:28:51(13260) - (_AGBRSpawnMediaEngine) execv(/opt/CA/ABdatamover/NDMPServer) 10/21 05:28:51(13259) - (_AGBRSpawnMediaEngine): child pid=13260
/opt/CA/ABcmagt/agent.cfg
若已配置 UNIX 與 Linux 資料移動器,則配置檔案中會出現下列資訊:
[260] #[Data Mover] NAME ABdatmov VERSION 16.0 HOME /opt/CA/ABdatamover #ENV CA_ENV_DEBUG_LEVEL=4 #ENV CA_ENV_NDMP_LOG_DEBUG=1 ENV AB_OS_TYPE=SUSE_2.6.27.19_I686 ENV MEDIASERVER_HOME=/opt/CA/ABdatamover ENV LD_LIBRARY_PATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$LD_LIBRARY_PATH:/opt/CA/SharedComponents/lib ENV SHLIB_PATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$SHLIB_PATH:/opt/CA/SharedComponents/lib ENV LIBPATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$LIBPATH:/opt/CA/SharedComponents/lib BROWSER NDMPServer AGENT dagent
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