The CA ARCserve Backup Agent RPC server is not running on the target server.
Verify that the CA ARCserve Backup Agent RPC server is not running on the target server.
The target database server is stopped or inaccessible.
Verify that the target database server is running on the target server or the target database server can be brought online without any error.
The target server may be unreachable over the network.
Verify all network connections.
Windows error 1326 – Machine authentication failure may have occurred because an incorrect user name or password was entered, or the user name was specified without a domain or machine name qualifier, and this qualifier is needed for this particular user on the target machine.
Check user name and password for machine login. Specify a domain qualifier for the user name used to log in to the database. For a domain user, use this format:
Domain\User name
Windows error 1385 – Machine authentication failure may have occurred because the specified user does not have sufficient rights to perform a backup.
Check that the user either has the Backup files and Directories rights in the Local Security Policies of the database server machine or is a member of a group that has this right. This right is typically held by the Administrators group and the Backup Operators group.
Windows error 1387 – Machine authentication failure may have occurred because the user name or password is missing.
Check user name and password for machine login. Specify a domain qualifier for the user name used to log in to the database. For a domain user, use the following format:
Domain\User name
Windows error 1314 – Machine authentication failure may have occurred because the CA ARCserve Backup Agent RPC server is running as a user who does not have sufficient privileges to log in to Windows.
In the Windows Control Panel, under Services (for Windows NT) or Administrative Tools, Services (for Windows 2000, Windows XP, or Windows 2003), check that the CA ARCserve Backup Agent RPC server is running as a Local System, or as a user who is a member of the Backup Operators group.
If the CA ARCserve Backup Agent RPC server is running as a user who is a member of the Backup Operators group, make sure that the Backup Operators group has the Act as part of the Operating System rights in the Local Security Policies for the database host server computer.
Note: To verify the host server logon credentials for database backups on a NAS device or network-shared device, see Prepare to Perform a Backup.
A failure to load the agent DLL into memory may have occurred because there is insufficient memory, the agent DLL does not exist in the agent home directory, or the DLL path is incorrect in the registry.
Verify that the target server has sufficient free memory.
A failure to access the notes.ini file.
Check the registry key NotesIniDir under CA, CA ARCserve Backup, DSAgent, CurrentVersion, agent, dbanotes@servername. Make sure the path is valid and accessible.
A failure to launch the dbanotesag.exe file.
From task manager, check if the corresponding dbanotesag.exe file is running. Check if the Lotus Domino server is running properly or if it can be started offline. Restart CA ARCserve Backup Agent RPC server.
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