Before you install or upgrade CA ARCserve Backup, complete the following tasks:
Review the CA ARCserve Backup readme file. The readme file contains the operating system requirements, hardware and software prerequisites, last-minute changes, and known issues with CA ARCserve Backup. The readme file is provided in HTML format and is located at root level on the installation media.
Compile a list of servers where you are installing CA ARCserve Backup and identify the following:
Note: CA ARCserve Backup server names and CA ARCserve Backup domain names cannot exceed 15 bytes. A name totaling 15 bytes equates to approximately 7 to 15 characters.
Note: For more information, see Types of CA ARCserve Backup Server Installations.
Determine the database application that you will use for your CA ARCserve Backup installation. For more information, see Database Requirements.
Ensure that you have administrator privileges or the proper authority to install software on the servers where you are installing CA ARCserve Backup.
If you are upgrading your current BrightStor ARCserve Backup installation to this release, review the information about upgrades, backwards compatibility, and data migration in Upgrade Considerations.
You must install and license the CA ARCserve Backup Central Management Option to install a primary server.
Note: To install a CA ARCserve Backup domain consisting of a primary server and one or more member servers, you must install the primary server before you install the member servers. After you install the primary server, you allow the member servers to join the domain that was created when you installed the primary server.
You must specify CA ARCserve Backup authentication credentials to allow the member servers to join the primary servers' domain (for example, caroot and the CA ARCserve Backup password that you specified when you installed the primary server). The process of allowing a member server to join a CA ARCserve Backup domain does support using Windows authentication.
Before installing Global Dashboard, verify the following prerequisites:
Note: You can install Global Dashboard on member servers; however, member servers cannot function as Central Primary Servers.
Be aware of the following:
To ensure that primary servers and member servers can communicate in a secure environment, all communication ports must be allowed to remain in an open state while you install CA ARCserve Backup. For more information, see Primary Server and Member Server Communication Ports.
When you install CA ARCserve Backup, the installation wizard detects the following cluster applications:
Before you start the installation wizard, ensure that these cluster applications are installed, properly configured, and running.
Note: CA ARCserve Backup does not support remote installations in a cluster environment.
You must disable simple file sharing on Windows XP systems to ensure that you can successfully install CA ARCserve Backup, agents, and options on remote systems. Use the steps that follow to disable simple file sharing on remote systems:
From the Windows desktop, double-click My Computer.
My Computer opens.
The Folder Options dialog opens.
Locate Use simple file sharing (recommended).
Clear the check box next to Use simple file sharing (recommended) and click OK.
Simple file sharing is disabled.
Connect your storage devices to the systems that you designate as CA ARCserve Backup primary servers and member servers, and the SAN. CA ARCserve Backup detects and configures libraries that are connected directly to the CA ARCserve Backup servers and the SAN the first time the Tape Engine starts. You do not need to run a wizard or other external application to enable CA ARCserve Backup to detect and configure supported libraries. For all other types of devices (for example, NAS devices, IBM 3494 libraries, Sun StorageTek ACSLS libraries, ARCserve Tape RAID libraries, and ARCserve virtual libraries), you must configure the devices manually after you install CA ARCserve Backup using Device Configuration or Enterprise Module Configuration.
Note: For more information, see the Administration Guide.
If you are using a fibre or SCSI device, ensure that your CA ARCserve Backup server has a SCSI/Fibre controller or adapter supported by both Windows and CA ARCserve Backup. CA ARCserve Backup can support most installed SCSI controllers.
Note: To ensure that your hardware devices are compatible and that CA ARCserve Backup can communicate with your system, you can get the latest Certified Device List from ca.com.
In a multiple-server SAN environment, you must designate a server that is connected to the shared library to function as a primary server before you install and license the CA ARCserve Backup server component and the CA ARCserve Backup Central Management Option on the domain primary server. You must then designate all other servers connected to the shared library to function as member servers. The member servers must reside in the same CA ARCserve Backup domain as the primary server. When you are finished, the primary server automatically detects your SAN infrastructure - manual configuration is not required.
Note: If you are upgrading from a previous release, you must install the CA ARCserve Backup primary server on the system that is functioning as the SAN primary and you must install the CA ARCserve Backup Member Server on the systems that are functioning as SAN distributed servers.
If you are installing CA ARCserve Backup database backup agents on a system where you are running CA Antivirus, you must apply the following driver update to both the CA ARCserve Backup server and the client machine:
https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/156/ildrvupdate.html
Ensure that domain name system (DNS) communication is configured to optimize communication between the CA ARCserve Backup Manager Console and the remote systems in your environment. For example, you should configure DNS to perform reverse lookups efficiently. For more information about configuring DNS communication, see the Microsoft Help and Support website.
To install or upgrade a cross-platform agent, you must have the CA ARCserve Backup installation media available to you while you run the installation wizard.
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