Using CA ARCserve Backup in a Cluster-aware Environment › Protecting Your Cluster with CA ARCserve Backup › MSCS Protection › Stop HA Service Monitoring by MSCS

Stop HA Service Monitoring by MSCS

When a CA ARCserve Backup server is configured as cluster-aware, all critical CA ARCserve Backup services will be monitored by MSCS. If some service fails, MSCS will try to restart it or trigger a failover if the restart attempt fails. This means that you can no longer stop a service by using the CA ARCserve Backup Server Administrator. If you attempt to stop a CA ARCserve Backup service, the following message opens:

However, in some situations, you may want to stop CA ARCserve Backup services. For example, you may want to stop various services so that you can perform hardware maintenance.

To stop MSCS from monitoring CA ARCserve Backup services

1. Access the Cluster Administrator.

   The Cluster Administrator dialog appears.

   Note: Cluster Administrator is a utility provided by Microsoft and is installed on servers that have MSCS installed. From the Cluster Administrator, you perform most of the configuration and management tasks associated with clusters.

2. Select the group that the ARCserve server is deployed in, and locate the applicable ARCserve resource. Right-click on the ARCserve resource and from the pop-up menu, select Properties.

   The ARCserve Properties dialog appears.

   

3. From the Advanced tab, select the "Do not restart" option.

   The automatic restart feature is disabled, allowing CA ARCserve Backup services to be stopped without MSCS automatically attempting to restart or initiating a failover.

   Note: All CA ARCserve Backup services are controlled by the ARCserve HA resource. However, the Tape Engine service and ASDB service are also controlled by additional resources. See the following table to identify the resources that need to be changed for each CA ARCserve Backup service. For each of the applicable resources, you need to set the Advanced property to Do not restart.

1. Using the Windows Service manager, stop the applicable CA ARCserve Backup service to allow you to perform the necessary maintenance.
2. When you have completed the maintenance, restore all settings.